With operations in 32 countries, RS Components offers more than 500,000 products through the internet, catalogues and at trade counters to over one million customers, shipping around 44,000 parcels a day. 

A commercially focused senior eCommerce leader, Vishal has demonstrable experience in developing and delivering strategic eCommerce, marketing and product development strategies to transform online sales in a multi-channel environment. Accountable for developing a global digital strategy to drive digital growth for Electrocomponents plc (FTSE250, with traffic in excess of 100m visits p.a and £1.3bn revenue @ over 60% online channel share), Vishal is accountable for a Digital Sales and Strategy through driving share of voice in markets and marketing to the creation of a world class online experience; leading a Global team of senior professionals from Paid Media, PPC, SEO across Agile development teams and Digital Product Managers to UX teams; and working strategically to drive digital transformation. 

Vishal has a track record in delivering outstanding results through creating winning teams through inspiring leadership, obsessive levels of customer focus and a passion for developing talent. These practical experiences, combined with an impressive academic background, create a strong sense of purpose to lead and inspire teams to deliver unprecedented levels of eCommerce growth and customer experience excellence. 

Vishal will open the conference on 7 December to explain what it means to truly be omni-channel.

Managing a total budget of $17m with 80 direct reports based in Europe, US and off-shore, and executing on an additional $20m on behalf of the business units across the world, Valerie has created and currently leads Global Marketing Shared Services with in-scope Demand Centre and Sales Enablement for Xerox Corp as well as the Marketing & Coms activities for Europe. She has transformed the marketing practice across Xerox with fully integrated marketing strategies and drives several global corporate cutting-edge programmes; has developed various marketing strategies with associated tactics for different offerings (hardware, software & BPO services) through several channels (direct sales force, resellers, social media, web) at European, Developing Countries and Global level; and has participated in the restructuring of several operating models to drive profitable growth in both mature and emerging markets.

Supporting a $18B revenue globally, Valerie’s speciality is to drive from strategy design to effective execution at Global or local levels. With a specific focus on demand generation creation, differentiated value propositions, digital marketing strategy and sales enablement with the objective to generate tangible measurable revenue, she is adept at change management: business transformation, vision development, global implementation & teams leadership. 

Valerie will lead a plenary case study revolution on 7 December on “How to Transform the Marketing Function so Digital Marketing is Seen as a Strategic Activity”.

Antoine is responsible for the Digital transformation of VWR in France, Spain and Portugal. VWR is a leading global, independent provider of products, services and solutions to laboratory and production facilities.Leading a team of 15 associates who are in charge of digital consumer experience across all business touch points and the whole process of digital transformation. Main challenges often come from the large volume of product information that should be processed and how to drive the transformation in order to combine more efficiently the electronic and the traditional paper channels.

QIAGEN is the leading global provider of Sample to Insight solutions to transform biological materials into valuable molecular insights. As of June 30, 2015, QIAGEN employed approximately 4,400 people in over 35 locations worldwide. Further information can be found at http://www.qiagen.com. 

Florian leads the digital transformation of QIAGEN by executing the eCommerce strategy and implementing a new digital marketing and sales platform. He built and heads the eCommerce organization being responsible for 250+ million US$ revenues reporting to the CFO. 

Florian leads a cross-functional team consisting of Digital Sales, Marketing, Business Solutions, Digital Service, Analytics, Content Management and IT with 80 team members. He introduced agile development at the interface of eCommerce business and IT. 

Florian will show us a step-by-step process to lead digital transformation throughout the organisation.

Jonathan leads a team of over 300 professionals and is responsible for controlling digital enablement and efficiently aligning all departments involved globally at Office Depot, the number two in the global office supply sector. He is responsible for establishing a strategic vision for global eCommerce and Social Enterprise solutions, engaging stakeholders in the vision and leading a (global) delivery team to best implement and reap the rewards.

Aamir is responsible for developing enterprise-wide digital, content, and e-commerce strategies and Roadmaps for Codifyd’s Fortune 500 B2B clients. His understanding of the relationship among e-commerce conversion, technology, product information, and enterprise search makes Burki a results-driven leader who has solved some of the most pressing issues B2B suppliers and distributors face today. Aamir has 16 years experience in ecommerce and product content, working at industry leader McMaster-Carr and over 25 successful projects at Codifyd for clients such as RS Components, Arco, ERIKS, and Grainger.

With over 18 years of experience, working in global organizations with high level management, defining and implementing Business Strategies and Global/Regional Projects, Adriana is passionate about developing digital opportunities in the B2B space.

Cromwell Group is Europe's leading independent supplier of maintenance, repair and operations type products, offering the widest choice to all industries, professions and trades. From their Head Office and Global Distribution centre based in Leicester, Cromwell has over 2,000 employees with operations in UK, Australia, China, Czech Republic, Hungary, India, Ireland, Malaysia, Poland, South Africa, Thailand. Cromwell Group operates as a complete industrials supplies partner to a wide portfolio of markets and industry. 

Starting in B2C but moving increasingly into B2B, Christian has contributed to various organisations such as Shopping.com, SHOP.COM, brightsolid online publishing, Essence, Gousto and BadgerCorp Limited. He joined Cromwell in 2015. 

Christian will be sharing with us “How to Optimize your Marketing Automation to Drive Customer Engagement and Reduce Costs” on 7 December.

Based in the US, Clark brings his international management experience to supporting the development online on a global scale of New Pig. New Pig brand products help workplaces around the world stay clean, safe and productive by offering the world’s largest selection of Leak and Spill products.

The world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 68,000 employees and serves more than 3 million customers and patients*. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. 

Philippe specialises in Strategy & Business Development, Sales Excellence, People & Project Management, and Business Improvement. Throughout his career at Air Liquide, he led & managed sales & project team; planned & implemented strategic projects; managed multi-disciplinary & cultural teams, and launched new businesses. 

Philippe will take part in the panel interactive on “How to Support Agile & Flexible Thinking in a Legacy Environment” on 7 December.

ERIKS is an international industrial service provider offering a wide range of high-quality mechanical engineering components and associated technical and logistics services. ERIKS serves approximately 200.000 industrial customers (business-to-business), markets a range of more than 680.000 articles and sends out more than five million shipments every year. The ERIKS group currently consists of more than 65 group companies with branches in 28 countries. 

After working with such industry leaders as Sandvik, Tradcom, VKW Kempen, Hercules Hydraulic Seals Europe BV, Eric joined ERIKS in 2013. His entrepreneurial spirit enables him to develop and implement the digital marketing and sales strategy needed for success. With a holistic perspective including supply chain, business strategy, and manufacturing, Eric has created a unique approach to achieving growth through ERIKS’ online portal.

Eric will share how he develops agile and flexible thinking to support technology and process in the B2B digital environment on 7 December.

With over 15 years’ experience at SAP, Roland is a Director at SAP’s Centre of Excellence in London, with a particular focus on the Customer Engagement & Commerce (CEC) suite and Hybris Marketing.

In his current role, Vasuki is building the ecommerce team and leading the strategic shift from traditional to digital business models. He is also creating and running a team of digital natives to grow market share and increase revenue of the Fabory business in the online channel. 

Vasuki is passionate about transforming business in the intersection of (digital) marketing and technology. He has a ground up experience from building (developer) digital commerce solutions to commercially deploying marketing initiatives in hyper connected world that feeds of data. He has a hands on understanding of how digitization influences the blurry lines between sectors and functions within the organisational strategy. 

His expertise lie in Email marketing; PPC and display; B2B site search and merchandising; and Customer experience and insights. 

Vasuki will tell us how Fabory deals with “Channel Shifting: How can you Increase Customer Adoption Rates to Grow Your Customers’ Digital Engagement?” on 8 December.

ACCO Brands is the world’s largest supplier of branded office products including brands such as Rexel, Nobo, Derwent, GBC and Kensington. 

Head-hunted from Amazon to take ownership of the 'Online' three year strategy and roadmap, Alex is P&L responsible for all of ACCO’s European online sales with pure-play ‘etailers’ including Amazon EU (UK, DE, FR, IT, ES) and lead for Global Amazon Working Group. 

He Created a cross-functional framework to focus teams on input KPIs such as Selection, Conversion, Discoverability, Traffic and In-Stock Availability and leads initiatives at the global and European level related to growing ACCO's business with Amazon as well as launching D2C e-commerce in Europe for selected brands. 

Alex will show us how to manage dealers in a market place environment to close morning of 7 December.

Responsible for the development of marketing and communication of OEM at the Group level and in the subsidiaries, Sven’s main focus is on the strategy for digital communication and how to use different marketing tools to support sales and business development.

Rob has over 30 years’ experience in IT, spanning solution and integration architecture, with an earlier background in software development. He co-founded an IT start-up in 1996 which became a recognised specialist in internet search technologies and was sold to the UK’s leading supplier of library automation systems. 

Rob undertakes B2B and B2C eCommerce consultancy to blue chip businesses in the EMEA region, primarily based on the Hybris platform, as well as consultancy for architecture, integration and infrastructure.

As Information Officer, Benoit Dessart is leading several large-scale digital transformation initiatives within WABCO, including the Digital Customer Engagement program. 

That program aims at building the capabilities required to offer WABCO’s customers a best-in-class experience through compelling, persona-based, digital engagement. A set of SaaS solutions constitute that platform of engagement, integration seamlessly the marketing, ecommerce, customer service and CRM needs of that large B2B organization.

The 3M Company is an American multinational conglomerate corporation. With $30 billion in annual sales, 3M employs 90,000 people worldwide and produces more than 55,000 products. 

At 3M, Paul is responsible for strategic leadership and implementation of best-in-class digital content and customer experience. He leads a team of 50+ web, content, design, print and publishing professionals based throughout West Europe. 

His previous experience includes managing eCommerce and driving sales growth for 3M's Industrial business in the UK & Ireland, significant roles in 3M's Business Transformation programme and the global IT organisation, including spearheading the IT application development organisation in the UK & Ireland and the eBusiness and B2B IT organisation in EMEA. 

Paul has extensive experience in eCommerce roles across the company including leading 3M EMEA’s web and B2B eCommerce capabilities and spear heading major business transformation initiatives within sales, marketing and supply chain and is currently in a commercial role focusing on driving growth through online B2B channels via a variety of business models. 

Paul will moderate two discussions between manufacturers and distributers on Content and Product Enrichment on 7 December.

Supporting BRITA’s international Marketing strategy, including digital Marketing, exhibitions and corporate communications in B2B, Stefan is passionate about B2B Marketing. With 10 years of experience developing B2B social media and content marketing strategies for major European organizations, Stefan’s achievements comprise: 

• Creating a B2B Benchmark for Facebook Ads (Launch at the Allfacebook Conference in Germany) 
• The blog "Mehr Wissen" has been nominated for the Onlinekommunikationspreis 2014 for t 
• Launching a Facebook Fanpage and positioning within the Top50 for B2B in Germany 
• The Social Media Campaign "The Analytical Factor" has been nominated for the GWA Award 2014 
• Relaunch of Commerzbank's corporate website  
• Change Management Concept for ABB factory in Bad Honnef and in Halle 
• PR strategy for CommerzFactoring  
• The German employee magazine kontakt (twice awarded with the German PR Award) 
• The Power Outage Portal (a website designed for journalists after the massive power outages in 2003) 

Stefan will share with us How to Truly Increase and Track Lead Creation, Upselling, Cross-selling and Conversion Online.

The Bosch division Security Systems is a leading global supplier of security, safety, and communications products and systems with more than 13,000 associates generating sales of roughly 1.7 billion euros in 2015. 

Hands-on senior digital marketing manager with 15 years of professional experience in e-commerce and digital transformation in international context, Berhnard is an expert in all fields of marketing with focus on online, mobile, social, websites, CRM, analytics, product information management as well as agile project management. 

Bernhard was led to Bosh Sicherheitssysteme after having spent years working for brands like Bertelsmann and Sony. He has a proven track record in revenue and traffic growth (organic + paid) plus other KPI improvements in digital business. 

Bernhard will share his thoughts on how to develop sounds metrics and KPIs to get internal buy-in via testing and implementing pilot projects in the Case Study Revolution scheduled on 8 December.

Expert of eCommerce and digital marketing in the B2B and B2C environment, Thomas head the entire digital transformation of the marketing and sales functions at Remmers. A strategist at his core, Thomas is adept at tackling all operational and tactical aspects of the transformation, from IT infrastructure to content marketing via tracking and conversation rates. 

Thomas will take in the panel on How to Drive Traffic to your Landing Pages and Generate Demand to Reach more Potential customers.

QIAGEN is the leading global provider of Sample to Insight solutions to transform biological materials into valuable molecular insights. As of June 30, 2015, QIAGEN employed approximately 4,400 people in over 35 locations worldwide. Further information can be found at http://www.qiagen.com. 

After a career spanning PayPal, PwC and Bearing Point, Killian is now supporting Qiagen in becoming a fully fletched eCommerce oranisation. To that end he is working on defining QIAGEN's Global eCommerce strategy, Managing other strategic projects with total budget of over 5M US$, and recruiting of eCom and Management talents. 

Kilian will chair the entire Track B on 7 December.

A demonstrated leader with a commercial mindset and experience from Brand and Marketing Communications, Business Development, Project Management and Business Control. Annika is famous for having been a key actor in the widely applauded Volvo Truck campaign “The Epic Split”. Passionate about how a strong brand contributes to profitability, Annika knows the secrets behind executing a successful price increase.

Kelly drives the digital marketing strategy and development for the Insulated Panels Division across the globe and is currently leading the complete re-configuration of the Kingspan Group's web presence, covering 174 sites in all. This involves deep level cross-divisional working to restructure the way the Group and all its companies are presented online, including introducing new standard CMS technology, DAM systems and Marketing technologies to improve lead generation, promote cross-selling and uplift and standardise the whole brand experience of Kingspan across the globe. In addition, Kelly has responsibility for implementing best-practice, creating efficiencies and improving communication and sharing, all with the goal of supporting the wider sales force and strategic growth.

With operations in 32 countries, RS Components offer more than 500,000 to over one million customers, shipping around 44,000 parcels a day. RS Components’ products, sourced from 2,500 leading suppliers, include electronic components, electrical, automation and control, and test and measurement equipment, and engineering tools and consumables. 

With a constant focus on online business development, Nicki started his successful career at St Andrew's Healthcare before joining BT and then RS Components. Since he started, Nicki achieved shaping a significant online transformation, realising £20m p.a. in incremental revenue, increasing online customer acquisition by c.180k p.a. and significantly improving the online customer experience. In less than 5 years, he climbed all the way up to head of online customer experience on a global scale. His advice “If you want to be successful in digital, understand your customer’s needs, be dynamic and innovative in your thinking, focus on value and execute incredibly well.” 

Nicki will second Vishal in opening the conference on 7 December with a powerful keynote presentation on what is takes to be a truly omni-channel organization.

Camille arrived at IDEXX Laboratories after an impressive career spent at KPN and Sony. Camille’s expertise lies in digital customer engagement and multi-channel management. Camille will take part in the panel on driving traffic to landing pages scheduled on 7 December 2016.

Commercializing a new innovative drug delivery platform within the nutraceutical business, Nutrinovate is merging new innovations with traditional and proven substances. Its first product, Reserol (Resveratrol boosting mucosal film), launched in April 2016. 

Mikael has spent a majority of his career working in digital and media around the pharma industry, joining organisations the like of Recip AB, Meda Pharma and Omega Pharma. 

His achievements include among other heading an 18 month change management project including digital training for product and marketing managers in 20+ countries. 

Mikael will share his experience in choosing an eCommerce platform, presenting, comparing and contrasting the various existing options in the creative boardroom scheduled on 8 December.

Until recently, Manlio was the Global Marketing Director at Carlsberg, where he led double-digit growth for 2 years in a row on their portfolio of Premium International brands, majorly driven by Digital Marketing. Before that, he had a successful 12-year career at P&G, where he was leading the company’s Fabric Care portfolio in Europe, and in his last role he was Head of Digital Marketing and e-commerce, accelerating P&G e-sales from single-digit increases to two consecutive years of growth rate above 25%. Manlio will use his knowledge of both B2B and B2C to chair the tracks on “Defining the Customer Journey” and “Developing Outstanding Brand Visibility” on 8 December.

Andrew has been involved in digital commerce for over 12 years and has a unique insight into the development of digital ecommerce in both the B2C and the B2B segments. Heavily involved in the ecommerce community, Andrew is fervent advocate of all things digital and thrives in connecting people and ideas. 

Projects he has spearheaded have included developing cross border B2B and B2C channels; helping brands get a better understanding of their customers and advising boards on investing and developing digital operations & propositions. 

Andrew will be the chair of the entire conference.

Yekemi has spent over 11 years in various engineering, technical sales and marketing roles in a B2B environment. Previous employers are such industry giants as Schlumberger, General Electric and most recently, Lloyd's Register. Yekemi’s core expertise lies in developing and implementing methodologies to capture market, customer & competitive intelligence into strategy; new product introduction (NPI) alignment; strategic planning (market sizing estimation/forecasting); voice of customer interviews and developing diagnostic tools for vertical integration opportunities. 

Yekemi is an Engineer, Marketing Strategist, Social Amplification Evangelist and a Digital Innovation Researcher. She is the Author of The Smart Sceptic's Guide to Social Media in Organisations (Rethink Press, 2016), where she first introduces the Smart Sceptic® Framework for employee advocacy support. Recently, she founded YO! Marketing™, a digital and strategic marketing agency working with engineering, technology and manufacturing companies. 

Yekemi will lead a case study interactive on “How to Use Measurable Social Strategies to Create Awareness and Engage Customers – Using your Team to Spread the Word”.

Denis is a senior online specialist with over 18 years experience in both B2C and B2B digital sales and marketing sectors, and has led a multimillion turnover eCommerce and marketing operations including strategic implementation of digital channels across UK and other European countries. He is the Winner of E-Commerce Awards organised by the UK Government initiative "UK online for business" and has been on the B2B Online Europe advisory board and the keynote speaker for the second year running. His most recent appointments include Rexel, the benchmark in the global electrical market and world leader in the distribution of electrical equipment, as well as StepStone, one of the most successful online job boards in Europe today. 

Denis will share with us his thoughts around millennials and how to attract them to the B2B online segment at the end of 8 December.

Stibo Systems’ marketing manager UK and strategist for market engagement, for more than eight years, Fiona is responsible for creating and delivering the company’s marketing strategies, designed to generate leads and support brand awareness of its multi-domain MDM solution, STEP. 

Addressing current business-critical subjects such as data governance, digital transformation and the Internet of Things, she has launched successful campaigns and produced insightful content focusing not only on the manufacturing and distribution supply chain, but also across industry verticals including financial services, pharmaceuticals and retail.

Bob began working with Accenture six and a half years ago (in a now integrated acquisition) after compiling a thirty-one and a half year career in progressively responsible technology sales, marketing and delivery roles. During his first career, Bob had the great fortune to lead several highly successful U.S. based B2B and B2C digital businesses for organizations in consumer software, media and entertainment, manufacturing, financial services and both federal and state government. 

Today, as Accenture’s Global B2B Commerce Lead, Bob is responsible for assuring Accenture is positioned to provide industry leading digital transformation and operational support to global B2B and B2B2C enterprises across all customer segments. Bob personally supports several of these global clients on a week to week basis. 

Academically, Bob earned his B.S. from the University of South Carolina (Magna Cum Laude, Phi Beta Kappa), his M.B.A. from The Wharton School at the University of Pennsylvania and attended the Advanced Management Program at Harvard Business School.

In his role as CEO, Ferry Meijndert is responsible for all operations, marketing and sales of B2B digital agency Evident. In previous activities, he has been responsible for large international digital implementations that resulted in extensive expertise in digital transformation in the B2B arena. He has thorough knowledge of the typical B2B journeys in manufacturing, distribution/wholesale, consumer goods and service industries. 

Meijndert drives transformation, results and growth for Evident's clients by consulting on digital services, marketing and e-commerce on both a strategic and technical level. In the B2B Online Europe Round Table he explains why offering an excellent Customer Experience generates lots of value for B2B businesses (and their clients!).

With a career dedicated to B2B, Farrukh earned his eCommerce grades at BP and then Philips before joining Schneider Electric in Hong-Kong 3 years ago. In more than 20 years, Farrukh is passionate about marketing management, trade marketing and how new digital offerings impact he traditional b2b sales model.

Adrien is the co-founder of MIRAKL, which has become in less than three years the leading provider of online Marketplace technology. A serial entrepreneur and one of the world’s leading authorities on marketplace, retail and e-commerce, Adrien is a passionate and insightful speaker who has captivated audiences all over the world.

Rob is responsible for development and implementation of enterprise-wide product information management strategies at Codifyd's Fortune 500 B2B clients. His understanding of the evolution of modern distribution and focus on innovative streamlining of supplier/distributor relationships makes Stowell a pragmatic change agent who drives results for his clients and for the B2B market. Rob has 20 years of experience with product information management technologies and processes, and has led dozens of successful projects at Codifyd for clients such as MSC Industrial, Essentra, Travis Perkins, and Mondelez.

Stephan Lucke is as IT Director overall responsible for the IT at Bunzl Continental Europe. The development of e-commerce and digital capabilities is a strong focus for Stephan, along with the transformation of IT into a provider of cloud-based services. Stephan has extensive experience in ERP implementations and infrastructure and has worked in highly international environments.

Earley Information Science (EIS) helps organizations establish a strong information architecture and management foundation to drive strategic business outcomes and enhance operational performance. EIS has more than 20 years of experience in working with Fortune 1000 organizations globally across many industries. Corporate headquarters are in the Boston metropolitan area with consultants working on projects around the world. For more about Earley Information Science, visit our website at http://www.earley.com or contact us at info@earley.com.

With more than 8 years selling SaaS based software into the DACH market Thomas is one of the early starters in the German Could Software market. Selling SaaS across Finance, Telco, Media & Retail he has had a lot of exposure to the hard questions in SaaS and sold anything from $10k to Multimillions into these industries. With a CRM background at RightNow Technologies (now Oracle Service Cloud) and Adobe’s Digital Marketing before joining Marketo, he has focused on becoming an expert helping companies better understand their customer and engage with them wherever they are. 

When not thinking about customer engagement, Thomas is a sports aficionado and spends time cycling, in the gym, playing golf or tennis. Thomas leads the Central EMEA region for Marketo.