Benoit Dessart

Head of Application Services Delivery
WABCO

As Information Officer, Benoit Dessart is leading several large-scale digital transformation initiatives within WABCO, including the Digital Customer Engagement program.

That program aims at building the capabilities required to offer WABCO’s customers a best-in-class experience through compelling, persona-based, digital engagement. A set of SaaS solutions constitute that platform of engagement, integration seamlessly the marketing, ecommerce, customer service and CRM needs of that large B2B organization.

Check out the incredible speaker line-up to see who will be joining Benoit.

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Day 1: 7 December 2016

Thursday, July 7th, 2016

14:30 Case Study: How to Use Cloud Technologies to Promote Online Agility and Revenue Growth

How the cloud removes the need to set up a new digital environment and supports speed of innovation
Does the cloud foster the emergence of start-up disruptors? And should you be concerned?
Tests and trials in the cloud environment: what does it look like?